Dec 24, 2025 This week’s newsletter covers how teams define problems more thoughtfully, build empowered product cultures, uncover user friction through journeys and cohorts, and create accountability through intentional process rather than blame. "So You Want To Define “The Problem”?" by John Cutler reframes problem definition as a layered exploration of perspectives, system forces, and history rather than a single correct answer. "The Product Model at Google" by Marty Cagan and Elias...